Welcome to The Elham — a digital studio where I provide growth coaching, SEO/SEM strategy audits, and automation setup services for entrepreneurs and businesses worldwide.
Your privacy matters deeply to me. This policy explains how I collect, use, and protect your personal data when you visit https://the-elham.com, book a service, or communicate with me.
1. Who I Am
I run The Elham personally from the Spain.
Through my website, I offer digital services and products such as:
- 1:1 Coaching Calls – 60-minute growth sessions with a personalized roadmap.
- SEO/SEM Strategy Audits – in-depth website and keyword analysis.
- Automation Setup Services – custom system and workflow automation for businesses.
When I say “I,” “me,” or “my,” it refers to The Elham as a personal business, not a registered company.
2. Information I Collect
I collect only the data that helps me run my services, process your bookings, and improve your experience.
Here’s what I may collect:
a. Information You Provide Directly
When you book a session, purchase a digital product, or contact me, I may collect:
- Your full name
- Email address
- Phone number (if you share it for communication)
- Payment and billing details (handled securely by third-party processors)
- Any additional information you provide voluntarily in forms or emails
b. Information Collected Automatically
When you visit my website, some data is collected automatically, including:
- IP address and location (approximate)
- Browser type and version
- Device information (desktop, mobile, tablet)
- Pages visited, time spent, and referring links
- Cookies and analytics data from tools like Google Analytics and Meta Pixel
3. How I Use Your Information
I use your information responsibly and only for legitimate business purposes, such as:
- Processing bookings and delivering purchased services or digital products
- Sending order confirmations, invoices, or session details
- Providing customer support and follow-up communication
- Sending updates, newsletters, and offers (only if you’ve subscribed)
- Improving website content and user experience through analytics
- Protecting my website from spam, abuse, or fraud
I do not sell, rent, or trade your personal data with anyone.
4. Communication & Emails
If you opt-in to my mailing list or purchase a service, I may contact you regarding:
- Booking confirmations or updates
- Coaching follow-up summaries or documents
- New resources, services, or special offers
You can unsubscribe anytime by clicking “unsubscribe” at the bottom of any marketing email.
Service-related emails (like order confirmations) are still required for transactions.
5. Payments & Transactions
All payments are processed securely through trusted providers such as Stripe or PayPal.
I never see or store your full credit card details.
Payment data is encrypted and handled in accordance with each provider’s privacy and security standards.
6. Cookies & Tracking
I use cookies to make your browsing experience smoother and to understand how visitors use my website.
Cookies may track:
- Site usage and performance
- Referral sources and page visits
- Conversions and booking events
You can disable cookies in your browser settings if you prefer, though some features may not work correctly.
7. Data Storage & Security
Your personal data is stored securely on reputable hosting platforms with proper encryption and access controls.
I retain data only as long as necessary for:
- Completing your service or order
- Providing support or legal documentation
- Complying with tax or accounting laws
I take reasonable precautions to prevent unauthorized access, loss, or misuse of your data — though no system is entirely foolproof.
8. International Use
Although I’m based in the Spain, I work with clients from around the world.
By using this website or purchasing my services, you agree that your data may be transferred and processed internationally as needed to fulfill your order.
9. Your Rights
You have full control over your personal information.
Depending on your location, you may have the right to:
- Access the data I hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communication
- Request a copy of your data in a portable format
To make any of these requests, email me directly (contact details below).
I may need to verify your identity before processing your request.
10. Third-Party Tools & Integrations
I use trusted third-party tools to operate my business, including:
- Google Analytics – to understand traffic and improve content
- Meta Pixel (Facebook) – for advertising and retargeting
- Stripe / PayPal – for secure payment processing
- Email marketing platforms (such as ConvertKit or MailerLite) – to manage newsletters
These tools collect or process limited information under their own privacy policies.
I recommend reviewing their policies to understand how your data is handled by them.
11. Children’s Privacy
My website and services are intended for adults.
I do not knowingly collect personal data from anyone under 18 years old.
If you believe a child has provided me with personal information, please contact me so I can remove it promptly.
12. Changes to This Policy
I may occasionally update this Privacy Policy to reflect business changes or legal requirements.
Whenever I do, the “Last Updated” date at the top of this page will be revised.
By continuing to use my website after any updates, you agree to the revised terms.
13. Contact M
If you have any questions about this Privacy Policy or how your data is handled, please reach out anytime:
Email: elham.growth.studio@gmail.com
Phone: +34 652 25 63 87
Website: https://the-elham.com
The Elham is built on trust, transparency, and respect for your privacy.
Every piece of information you share helps me serve you better — and I’ll always treat it with care.